I recently ordered an engagement ring from them, and the entire experience was fantastic. The website was easy to navigate, with a great selection of high-quality jewelry. The customer service was responsive and helpful in guiding me through the process. They even let me change the shipping address at no additional cost, and the ring arrived beautifully crafted and on time. Overall, I’m extremely satisfied with the purchase and would highly recommend it to anyone looking for a special piece.
Although I ordered around the holidays so delivery was a bit longer the earrings are fantastic. They custom did safety backs for me and communication along the process was fantastic. The diamonds are beautiful and the workmanship is solid. I would highly recommend.
It was a pleasure buying from Ouros. They kept me updated throughout the process with pictures and videos. They even contacted me immediately after my order to confirm all the specs and while the website didn't catch one of my options, they were able to fix it before anything got started. My wife absolutely LOVES the earrings and really loves the fact that they are lab created. We had recently watched a video about how lab created diamonds are made and she mentioned how cool it was and that she'd rather have those than ones from the ground!
Thank you Ouros team for this beautiful emerald cut diamond pendant. It’s as described and even more beautiful in person! The team is great at communication and works very fast providing CAD and asking for approval along the way. There was an initial miscommunication with pricing but the team was very accommodating. Thank you.
Beautiful, extremely sparkly studs. Customer service is top notch! it does take some to process but they do keep you updated often.
The earrings look nice, however order time to delivery was 6+ weeks and alrhough they are listed as IGI certified there is fine print that limits it to certain sizes which is shady and misleading.
I treated myself to this ring for my birthday and ordered it in a custom size. The customer service was outstanding, and the ring is so sparkly and pretty. I'd love if the pink diamonds were a bit darker, but that does not affect my enjoyment of the ring at all. I would definitely order again.
My bracelet is absolutely beautiful! I would buy from this vendor again!!!
Beautiful ring for stacking or wearing alone. Well made and customer service is top-notch throughout the process. Thank you!
I got this gift from my warm and loving husband. I was so happy and I remarked how beautiful it was and quite big. Now my husband will not talk to me! What do I do? He is my first and only!
Ordered this to go with my ring and love how feminine and unique it is!
My experience with Ouros has been very positive! From sending my first email to receiving my ring, the entire process only took 3 weeks! I asked for small tweaks to this design, which they very helpful with. Price was excellent as well for a platinum setting. I’m happy we went with Ouros for my wedding band, thank you team!
I love this necklace. Its a perfect size. Ourous was easy to work with. I would definitely recommend them.
I am thrilled with my new bracelet!! It is absolutely beautiful. The customer service is top notch. Vijay kept me updated through the entire process. The quality and craftsmanship is excellent. I wear it with my tennis bracelet daily.
I asked for a pair that were 1.5 tcw. I was kept up to date start to finish and they arrived on time and well packaged. No photo because I am having them set into earrings currently but I was pleased with the size and sparkle!
Es war ein sehr gut betreuter bestellvorgang. Sämtliche Rückfragen wurden umgehend sehr gut beantwortet. 👍
Nice seller who followed up with every step of the order
These earrings are beautiful and Will be buying more!
Super easy process, communicative, and beautiful diamond! Would purchase again!!